How you might ask? Simple, our capabilities include creative design,marketing & telemarketing, direct mail as well as extensive call center services for businesses & political campaigns.
Our creative design team will bring to life your ideas for marketing materials or new concepts to help launch your product, event, or campaign. Printed materials, e-commerce, informational web sites, and direct mail postcard campaigns; we'll deliver a marketing boost that cannot be matched.
Our call center facility, located in Rockford, IL boasts a fully qualified staff and features state of the art predictive dialing technologies for
outbound campaigns as well as
IVR technology for
inbound campaigns. All of our stations are web-enabled so that orders, leads, and other information can be instantaneously sent or reviewed by our clients.
While technology is great, we have not forgotten that many of our clients simply want quality calls. We offer our most valuable asset - great people. QVSM is proud of our staff, Many of our TSR's have many years of experience with us, which is a rarity in our industry.
These are experienced staff that you can build a business relationship with and will work hard for you every day.
Quality and Quantity is the core of our business!
Our quality assurance team closely monitors our entire call center staff to ensure that your campaign meets the highest standards! Through remote monitoring and digital recording, our clients can log in to a live-review of the their campaigns in progress. This opportunity allows you direct contact to your clients, partners, and prospects. QVSM can even demonstate calls for your script, giving you the ability to review and change your scripts before your campaign starts.